What do HR buyers think about each stage of the buying process, from proposal to delivery, service and follow up? I asked them in my recent HR Buyer survey. Regarding the proposal process, here’s what one respondent said: “The sales team worked hard to customize the final demo with samples I provided so that our […]
Today I published my HR Buyer Report. Wondering what’s included? This video explains more. Want to read the report? Sign up to receive it here.
Next week I’ll be releasing my HR Buyer Report. It’s based on the survey I conducted earlier this year. In that survey, I asked HR professionals to share the good, the bad, and the ugly about their experiences partnering with HR service and solution providers. Sign up here to receive the full report in your […]
After a nearly 20-year hiatus, I’ve started playing tennis again. It’s fun. It’s fast-paced. And, it’s frightening. (Yes, that’s an odd combination of adjectives.) Fun? I love whacking that ball. There’s nothing quite as satisfying…especially if it’s a good hit. Fast-paced? My coach knows just how to keep us moving around the court. Frightening? I’m […]
Recently I had the opportunity to travel to California with my younger son and my mother. As we sat in the Sacramento airport waiting to board our flight home, an airline gate agent’s voice kept interrupting my thoughts and conversations. Within the span of about 15 minutes, she made the following update, not once or […]