What do HR buyers think about each stage of the buying process, from proposal to delivery, service and follow up? I asked them in my recent HR Buyer survey. Regarding the proposal process, here’s what one respondent said: “The sales team worked hard to customize the final demo with samples I provided so that our […]
A Lesson From Tiffany’s: Celebrate Every Purchase
A few weeks ago I went into Tiffany’s to buy a wedding gift for my Japanese host sister. Some background: – The wedding was last May (yes, I’m late and feeling very guilty), – I haven’t been into Tiffany’s in at least 10 years – My budget: no more than $50 – I figured it […]
