There are many factors that impact employee retention. But rather than watching employees walk out the door and working to figure out what went wrong, HR professionals would be wise to proactively examine and address the factors that drive employees to leave in the first place. According to the ADP Research Institute® (ADP RI) report, […]
How Employees Affect Your Brand
We’ve all had customer services experiences that aren’t great. And hopefully we’ve all had some amazing customer service experiences, too. In my post, How Do Employees Affect Your Brand, I share a personal example of how the employees at the pediatric clinic where we take our sons make all the difference in the world in […]
What Causes People to Create Great Work?
Thanks to O.C. Tanner, I had the opportunity to review an early copy of research from the Cicero Group. I was glad to see that research backs up one of my personal beliefs: recognition is a key driver in inspiring people to create great work. Here’s a link to my post which highlights some of […]
Is Your Workplace a Culture Fit for You?
I’ve been in organizations where there’s a lot of talk about whether or not an employee is a culture fit. But what about whether or not a workplace is a culture fit for you? In my most recent article at ‘a magazine’ — Finding A Workplace Culture That’s The Right Fit For You — I […]
